About Me

During these uncertain times, as a qualified online therapist I am able to offer personal counselling via Skype and telephone. If you would prefer this method of therapy please contact me.

I am an experienced counsellor with a genuine and warm approach and I am here to support you and listen to you.

I may not be able to change what is going on for you but I will help you start to feel better about what you can control and will facilitate you in finding feelings and skills you will need to make positive decisions and changes.

My name is Heidi Lester and I am a qualified counsellor and psychotherapist, with over 10 years’ experience of supporting adults and young people in the Pembrokeshire area. I am a registered member of the BACP (MBACP), and abide by their code of ethics and good practice. All Counsellors are required to have their work supported and monitored by a qualified Supervisor. I attend regular supervision with Sue Owens who is an accredited member of the BACP.

I have extensive experience of working in secondary schools and I currently work at Pembrokeshire College. I am a lecturer at the College delivering the Level 3 Certificate in Counselling Skills Course. I am also a qualified online therapist, working with clients via email or Skype.

My practice is rooted within the Person Centred approach – It is a non-directive approach to being with another; that believes in the other’s potential and ability to make the right choices for themselves, regardless of the therapist’s own values, beliefs and ideas. Person centred counselling focuses on the client’s ability to think in the here and now, and to create their own clarity and understanding of personal issues and problems.

To compliment this I have the experience and knowledge to offer an integrative approach if I feel other theories and approaches would benefit the client. Each person needs to be considered as a whole and counselling techniques must be tailored to their individual needs and personal circumstances.

I am a warm, approachable and non-judgemental therapist. I believe in fostering an environment of trust, respect and confidentiality – empowering the client to roam around in their feelings and thoughts in a safe and comfortable space. By demonstrating the core conditions of the Person Centred approach – empathy, congruence and unconditional positive regard – my aim is to build a therapeutic alliance with my clients which will allow them to alter the way they think about their situations and ultimately get to a better place emotionally. Emphasis is always placed on the client, their needs and their desired outcomes.